Engage learns what each visitor wants, so your team can sell it to them sooner

Travellers ask in their own words on your website. Engage answers from the expertise and products you approve, records what matters to them as they research, and hands your sales team a brief.

The brief that reaches your sales team

When a traveller is ready for a person, your team receives the conversation and a structured brief with it. The first reply starts from what the traveller has already said.

  • Who is travelling, when, for how long, the occasion and the budget, as fields
  • The route and the stays considered, and how ready the traveller is to go ahead
  • The whole conversation, with every preference and concern in the traveller’s own words
The brief as it arrives, with the transcript behind it.

On your site, in your voice, into your sales process

The Tripcerto team sets it up with you.

  • Your website

    One embed tag, or the API

    In your brand, with no rebuild of the site.

  • Your content and products

    Approved sources, your catalogue

    Answers draw on the sources you enable, and recommendations on the catalogue set for your site.

  • Your sales process

    The brief, to your team

    By email, the moment a traveller asks to talk. A CRM connection is built at set-up.

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